Access Policy

Since the new millennium, universal access to Web content has become a very important issue in information technology. Today, the accessibility issue is not specific to people with disabilities who use the Internet daily. It also affects aging communities who have different needs, obsolete computing equipment that requires special attention, or general users who need help finding their way through a tremendous volume of information.

For a while now, SPHERE-Québec has been concerned with Web content access. More than a moral issue, access is an unavoidable technological and political issue at the core of current societal debate. To make site browsing easier for all users and contribute to the reduction of the digital divide, we have implemented features to make access easier and more tailored to visitor needs.


One of SPHERE-Québec’s priorities with the site design was to edge closer to compliance with the Web Accessibility Initiative standards, especially with respect to Web Content Accessibility Guidelines (WCAG) 2 priority level A and AA. It means the site is fully accessible to disabled users, responsive to an aging population’s adaptability needs and Internet users in general.

However, some functionalities added through the installation of external modules (not programmed specifically for this website), such as the comments function on the blog, may not follow these standards. We invite you to contact us if you need assistance using them.

Verifying Site Accessibility

The site has been tested with the following information technologies:

  • NVDA 2014.4
  • Jaws 14
  • Internet Explorer 11
  • Firefox 34
  • Contrast Analyser
  • Headings Map
  • WCAG Contrast checker
  • Web Developer
  • Firebug
  • WAVE Toolbar
  • Juicy Studio Accessibility Toolbar

Keyboard Use

Not all Internet users can browse properly with a mouse. To correct the problem, we have made our site fully accessible using a keyboard.

Recommended Browsers

The website works with most browsers, as follows:

  • Firefox (all platforms)
  • Chrome (all platforms)
  • Safari (Mac OS X)
  • Internet Explorer (Windows)
  • Opera (all platforms)


If you need assistance browsing the site, if you cannot access certain content using computer aided technology or if you have difficulty filling out a form, please contact us at the following phone number: 1 888 455-4334.


For comments, suggestions or a problem with site use, email us and we can quickly make the appropriate changes.